I got to meet them after both shows. In Fort Payne, I was first in line at the meet and greet. I mentioned that I was a writer and had two books of ghost stories. They seemed interested, so I sent them a link to my website. Last night, after their show, I again went by to say hello, and they all recognized me. One of them even said she had checked out my stories. I guess I made a good first impression. All right. How cool would it be if they made it big in the music business and remembered me and my work? Very special! Last night we talked as if we were friends. Know what? That's exactly what we are.
I'm tickled when anyone buys my books, reads my articles or attends my speaking engagements. My goal is to leave a lasting impression. Any customer, especially repeat customers, are special. But to have people remember you, you first have to make a good first impression.